If you want to request a return, you may fill out our return request form. One of our representative will response to your request to further instruct you on the process.
* Please make sure to have attempted every troubleshooting tip on the website before requesting an RMA (Return Merchandise Authorization).
* Once we receive your RMA request our customer service will contact you with your RMA number.
* We require the defective cartridge to be shipped back to us before we can ship out replacements. All shipments back to us require the RMA number to be on the box/envelope, otherwise there will be a delay in processing.
* Once we receive your cartridge back we will ship out a replacement within 1 to 2 days. Please note that we do not issue refunds as your transaction was with the retailer.
Jul 19, 2010
HACIENDA HEIGHTS, Calif. –After extensive research and testing Green Project, Inc. has remanufactured the Epson 98 and the Epson 99, which are compatible with the following printers: Epson Artisan 700, 710, and 800.
Green Project, Inc.’s goal when developing their inks and toners is to provide the same, if not better quality as OEM units while maintaining minimal productions costs. “It is no surprise that during these times consumers are seeking environmentally sound and cost saving alternatives,” said Joseph Wu, president. “The remanufactured Epsons were developed to meet OEM standards and be sold at a fraction of OEM costs; their print quality is flawless.”
Green Project, Inc. is a manufacturer and remanufacturer of inkjet and toner cartridges and provides a free from defect guarantee on all its products. The factory is ISO-9001 and ISO-14001 certified, with goals set to meet customer needs and standards.